Frequently Asked Questions
Everything you need to know about your Monte Carlo shopping experience.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return and exchange policy. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend checking your measurements against our charts, as fit can vary between slim, regular, and relaxed styles.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How should I care for my Monte Carlo garments?
To ensure longevity, we recommend following the specific care instructions on the inner label of each garment. Generally, cold washes and air drying help maintain fabric integrity.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.